1. What types of products do you offer for customization?

At Laser Worx, we offer a diverse range of products that can be customized to your liking. This includes stainless steel tumblers, caps and more.

2. How do I place a custom order?

Placing a custom order is easy! Simply browse our website and select the product you'd like to customize. Use our design tool to upload your design images, add text, and choose colors. Once you're satisfied with your design, proceed to checkout to complete your order.

3. Can I use my own design for customization?

Yes, you can absolutely use your own design! Our design tool allows you to upload images and graphics to create a personalized product that reflects your unique style.

4. What customization options do you offer?

We offer a variety of customization options, including laser engraving, UV printing, and vinyl decals. You can personalize your product with names, initials, quotes, logos, and more.

5. What is the turnaround time for custom orders?

The turnaround time for custom orders typically ranges from 3 to 7 business days, depending on the complexity of the design and current order volume. We strive to process and ship orders as quickly as possible while maintaining high-quality standards.

6. Do you offer bulk or wholesale pricing?

Yes, we offer competitive pricing for bulk and wholesale orders. Please contact our customer support team with your specific requirements, and we'll be happy to provide a custom quote.

7. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.

8. What if I'm not satisfied with my order?

Your satisfaction is our priority! If you encounter any issues with your order, please reach out to our customer support team within 7 days of receiving your package. We will work with you to resolve any concerns and ensure your experience with Laser Worx exceeds expectations.

9. Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our shipping policy or contact us for more information.

10. How can I get in touch with customer support?

If you have any questions or need assistance, please don't hesitate to contact our friendly customer support team via email at support@laserworx.com or through our website's contact form. We're here to help!